Privacy Policy
Last updated: February 15, 2026
UltraWISP LLC ("UltraWISP," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you contact us or sign up for service.
- Service Information: Information related to the internet services we provide to you, including service address and account details.
- Website Usage: Basic analytics data such as pages visited, time spent on site, and referring URLs. We do not use third-party tracking cookies.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our internet services
- Respond to your inquiries and support requests
- Send service-related communications (outage notifications, billing)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only when:
- Required by law or legal process
- Necessary to protect our rights or safety
- You have given explicit consent
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@ultrawisp.com.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@ultrawisp.com
- Phone: (304) 758-9477